Our support will cover everything you need from assessing a site to preparing your hotel opening; from day-to-day operation to centralized and shared services including revenue management, e-commerce and distribution channels. Our Marketing team is working with some of the best partners to strengthen our brand presence, whilst our Sales and Distribution is teaming up with one of the largest online network to increase traffic and revenue.
Our Technical Services will comprise of consultation in Product Development of both design and construction. We will assist you in selecting and assessing the team of consultants as well as contractors to work on the project. We would also share best practices to ensure your hotel is designed and built according to our Unity Hotels standards.
When you have chosen and assigned a team of professionals, we will continue to assist and guide you through development of design, architecture and engineering. It is important to constantly assess the progress of your project and make sure that it is develop properly based on our brand and construction standard guidelines.
Choosing Furniture Fixture Equipment & Operating Equipment
Once your hotel is built, we have to prepare and install the furniture, fixture and operating equipment (known as FFE & OE) that are required to run the hotel. Our team will assist you in selecting the right sources to acquire the appropriate FFE and OE based on our standard with the best value.
Recruiting and Training
Our people are our best assets. It is crucial to recruit the right people that will grow with us to be the community of excellence. Our team would support you in the process to assure that your hotel will operate according to our standard and resulted in the best performance. Training is another important phase to ensure that all colleagues will have the necessary skills, knowledge and understanding of the operation as well as the company.
Day-to- day Operation
For the daily hotel operations, we will provide you with a full operations management services to ensure that you hotel operates according to Unity brand standard and guideline. Our guests will be offered a unique Unity brand experience; a brand promise that distinguishes us from other hotels. Our management services will be supported by an advanced hotel system and software to make sure that hotel operates in a most efficient and productive manner.
Marketing & Branding
Group marketing initiatives will be created to cater your guests and their lifestyle and we will support hotel's marketing activities including the development of website, social media and customer relationship management. We will also make available to you a Brand Visual and Communications guideline to ensure consistency in all marketing collateral and communications channel. A brand consistency is important to create trust and credibility of your hotel.
Sales, Revenue & Distribution
We will provide centralised sales, revenue & distribution system to support each property to be able to increase revenue and promote its presence in the market place. You will be represented in trade shows, exhibitions, travel mart and other group sales activities to ensure that each Unity Hotels' property be presence and known in the market.